Publicaciones en las que colabora con MARÍA FRANCISCA BLASCO LÓPEZ (9)

2023

  1. Assessing customer satisfaction of London luxury hotels with the AHP method and the SERVPERF scale: a case study of customer reviews on TripAdvisor

    Procedia Computer Science

  2. Data Sources as a Driver for Market-Oriented Tourism Organizations: a Bibliometric Perspective

    Journal of the Knowledge Economy

2022

  1. Sources Used to Data-Driven Decision-Making in Tourism Management. Identifying the Main Areas of Research

    Smart Innovation, Systems and Technologies (Springer Science and Business Media Deutschland GmbH), pp. 233-241

2021

  1. Scorm como estándar de transferencia decontenido en educación en línea: Análisis bibliométrico.

    Innovación en la docencia e investigación de las ciencias sociales y de la educación (Dykinson), pp. 2149-2169

2019

  1. A Fuzzy Linguistic RFM Model Applied to Campaign Management

    IJIMAI, Vol. 5, Núm. 4, pp. 21-27

2018

  1. A model to obtain a servperf scale evaluation of the crm customer complaints: An application to the 4g telecommunications sector

    Technological and Economic Development of Economy, Vol. 24, Núm. 4, pp. 1606-1629

  2. Integrating a tourism service quality evaluation linguistic multi-criteria decision making model into a relational database management system

    Advances in Intelligent Systems and Computing

2015

  1. A 2-tuple fuzzy linguistic RFM model and its implementation

    Procedia Computer Science

2014

  1. An implementation of a linguistic multi-criteria decision making model: An application to tourism

    Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)