Gestión del cambio en las organizaciones públicasEl caso de Petróleos de Venezuela (2005-2008)

Abstract

The management of change in public organizations is an area of knowledge that undergoestransformations everyday. This research intends to enhance and display to thecommunity an experience that was developed in Venezuela, in the main state-ownedcompany, Petróleos de Venezuela, between 2005-2008, a period when many political,social and economic changes took place.For this purpose, firstly an approximation to the existing differences between public andprivate management and how it affects the management of changes in the organizationis performed. Secondly, the generic concept of “change management” is approachedin order to consider the factors that induce that change as well as what other elementstake action in the processes of change and can have a determining influence on a quiteand no tension transition.The organizational culture, values, commitment, leadership and some other managerialskills are elements that can influence, or not, the management of changes in publiccompanies. All this to approach to the subject of this research about the managementof change in a Venezuelan public company, Petróleos de Venezuela S.A. (PDVSA) andits own delimitation...