La gestión de la calidad en el curriculum de los títulos de grado y máster en Biblioteconomía y Documentación

Zusammenfassung

This paper demonstrates the important role that quality management plays in Bachelor�s and Master�s degree studies in Library and Information Science (LIS). 19 Bachelor�s and 21 Master�s degree programs offered by public and private universities in Spain, Portugal and the United Kingdom were analyzed. All selected programs complied with the requirement of having been adapted to the European Space for Higher Education (ESHE). In addition, in the case of the United Kingdom, they had to be accredited by the Chartered Institute of Library and Information Professionals (CILIP). The results show that in 7 of the Bachelor�s programs offered in the countries under study, there is a specific subject relating to quality management and, in the rest, quality is studied as a specific part of information unit management. In the case of Master�s programs, the subject of quality management is specifically offered in 5 curricula out of the total number of programs analyzed. To conclude, analysis of the literature and the specific cases of the universities studied shows that, in the design of the new information science degrees adapted to the ESHE, the study of management tasks has increased while maintaining the traditional subjects. This increase is a response to an explicit need in the profession (librarian, archivist, etc.) where good technical people can be found, but very few managers have extensive knowledge of specific subjects such as quality management, marketing or planning and the corresponding tools.