El perfil del smart tourist en Ávila

Resumo

This report intends to deepen the profile of the current visitor in the context of the so-called Intelligent Tourist Destinations (DTI). For this, an initial reflection is about the evolution of the concept tourist, from the so-called Tourist 1.0 or Consumer, to the new Smart Traveler, understood as the Traveler / Tourist 3.0 or Adprosumer. DTIs must comply with criteria of sustainability, accessibility, knowledge and technological innovation. However, destinations been considered as smart should not depend exclusively on their technological adequacy, but they must work for the promotion of efficient development that advocates. Firstly, to improve and increase the quality of life of residents, and secondly, to incorporate new planning recipes and tourism management units, which contribute to the decision making and definition of policies according to the needs and singularities of the territory, considering at all times the visitor, as a reference or starting point of the conversion process in DTI. Accordingly, this communication addresses this circumstance in a Spanish tourist destination, of dominant patrimonial, as is Avila.