Efectos de la interdependencia de tarea y la sincronía en las tecnologías de comunicación sobre el rendimiento de los equipos virtuales de trabajo

  1. Rico, Ramón
  2. Cohen, Susan G.
  3. Gil Rodríguez, Francisco
Revista:
Psicothema

ISSN: 0214-9915

Año de publicación: 2006

Volumen: 18

Número: 4

Páginas: 743-749

Tipo: Artículo

Otras publicaciones en: Psicothema

Resumen

El presente trabajo estudia los efectos de la interdependencia de tarea y el tipo de comunicación utilizada sobre el rendimiento de equipos virtuales de trabajo (EVT). El análisis de los datos pertenecientes a 197 empleados integrados en 41 equipos de una compañía multinacional de desarrollo de software revelaron un efecto modulador de la interdependencia entre el grado de sincronía de las comunicaciones y el rendimiento en los EVT. Los niveles más altos de rendimiento se producen cuando existe un ajuste entre la interdependencia de tarea y el grado de sincronía en sus comunicaciones. Este estudio complementa la investigación previa aportando evidencia adicional relativa a cómo la interacción tarea-tecnología afecta al rendimiento en EVT y amplía resultados previos obtenidos en laboratorio a equipos en contextos organizacionales.

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