Desarrollo de un instrumento de medida de la cultura organizativaun modelo confirmatorio en los hoteles españoles

Referencias bibliográficas

• ALLAIRE, Y.; FIRSIROTU, M.E. (1984): "Theories of Organizational Culture", Organization Studies, vol.5, núm. 3, pp. 193-226.
• ALLEN, N.J.: DYER, J.P. (1980): "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization", Journal of Occupational Psychology, vol.63, pp. 1-17.
• ANAND, V.; ASHFORTH, B.E.; JOSHI, M. (2004): "Business as Usual: The Acceptance and Perpetuation of Corruption in Organizations", Academy of Management Executive, vol.18, núm. 2, pp. 39-53.
• ANDERSON, J.C.; GERBING, D.W. (1988): "Structural Equation Modeling In Practice: A Review and Recommended Two-Stage Approach", Psychological Bulletin, vol.103, núm. 3, pp. 411-423.
• ASHKANASY, N.M. (2003): "Organizational Culture: Mapping the Terrain", Personnel Psychology, vol.56, núm. 1; pp. 254-257.
• ASHKANASY, N.M.; JACKSON, C.R.A. (2001): "Organizational Culture and Climate", en Anderson, Ones, Sinangil y Viswesvaran [ed.]: Handbook of Industrial, Work and Organizational Psychology, vol.2, pp. 398-414. Thousand Oaks, CA: Sage.
• BALTHAZARD, P.A.; COOKE, R.A.; POTTER, R.E. (2006): "Dysfunctional Culture, Dysfunctional Organization. Capturing the Behavioral Norms that form Organizational Culture and Drive Performance", Journal of Managerial Psychology, vol.21 núm. 8, pp. 709-732.
• BATES, K.A.; AMUNDSON, S.D.; SCHROEDER, R.C.; MORRIS, W.T. (1995): "The Crucial Interrelationship Between Manufacturing Strategy and Organizational Culture", Management Science, vol.41, núm. 10, pp. 1565-1581
• BILSKY, W.; JEHN, K.A. (1999): "Reconsiderations of Value Structures Based on Cross-Cultural Research: Implications for Organizational Culture and Conflict", XX Conferencia de la Asociación Internacional de Dirección del Conflicto. San Sebastian.
• BLACK, R.J. (2003): Organisational Culture: Creating the Influence Needed for Strategic Success. London.
• BYRNE, B. (1994): Structural Equation Modeling with EQS and EQS/Windows. Thousand Oaks, CA: Sage.
• CABLE, D.M.; JUDGE, T.A. (1997): "Interviewers Perceptions of Person-Organization Fit and Organizational Selection Decisions", Journal of Applied Psychology, vol.82, núm. 4, pp. 546-561.
• CALDWELL, D.F.; O'REILLY III, C.A. (1990): "Measuring Person-Job Fit with a Profile-Comparison Process", Journal of Applied Psychology, vol.75, núm. 6, pp. 648-657.
• CALORI, R.; SARNIN, P. (1991): "Corporate Culture and Economic Performance: A French Study", Organization Studies, vol.12, pp. 49-74.
• CAMERON, K.S.; QUINN, R.E. (2006): Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. (Edición revisada). San Francisco: Jossey-Bass.
• CARMINES, E.; MCLVER, J. (1981): "Analyzing Models with Unobserved Variables: Analysis of Covariance Structures", en G. Bohrnstedt y E. Orgatta [ed.]: Social Measurement: Current Issues, pp. 65-115. Beverly Hills: Sage.
• CHATMAN, J.J.; POLZER, J.T; BARSADE, S.G.; NEALE, M.A. (1998): "Being Different Yet Feeling Similar: The Influence of Demografic Composition and Organizational Culture on Work Processes and Outcomes", Administrative Science Quarterly, vol.43, pp. 749-780
• COOKE, R.A.; LAFFERTY, J.C. (1983): Level V: Organizational Culture Inventory (Form I). Plymouth, MI: Human Synergistics.
• COOKE, R.A.; LAFFERTY, J.C. (1989): "Level I: Life Stiles Inventory- An Instrument for Assessing and Changing the Self-Concept of Organizational Members", en: Life Styles Inventory, Teacher's Guide, pp. 1-25. Plymouth, MI: Human Synergistics.
• COOKE, R.A.; ROUSSEAU, D.M. (1988): "Behavioral Norms and Expectations: A Quantitative Approach to the Assessment of Organizational Culture", Group & Organization Studies, vol.13, núm. 3 (September), pp. 245-273.
• COOKE, R.A.; SZURMAL, J.L. (1993): "Measuring Normative Beliefs and Shared Behavioral Expectations in Organizations: The Reliability and Validity of the Organizational Culture Inventory", Psychological Reports, vol.72, pp. 1299-1330.
• COOKE, R.A.; SZURMAL, J.L. (2000): "Using the Organizational Culture Inventory to Understand the Operating Cultures of Organizations", en N.M. Ashkanasy, C.P.M. Widerom y M.F. Peterson [ed.]: Handbook of Organizational Culture and Climate, pp. 147-162 Thousand Oaks, CA: Sage.
• COOPER, C.L.; CARTWRIGHT, S; BARLEY, C.P. (2001): The International Handbook of Organizational Culture and Climate. Thousand Oaks, CA: Sage.
• COX, T.H.; LOBEL, S.A.; MCLEOD, P.L. (1991). "Effects of Ethnic Group Cultural Differences on Cooperative and Competitive Behaviour on a Group Task", Academy of Management Journal, vol.34, pp. 824-847.
• DEAL, T.E.; KENNEDY, A. A. (1982): Corporate Cultures: The Rites and Rituals of Corporate Life. Reading, MA: Addison-Wesley.
• DENISON, D.R. (1990): Corporate Culture and Organizational Effectiveness. New York: Wiley.
• DENISON, D.R. (1996): "What is the Difference Between Organizational Culture and Organizational Climate? A Native's Point of View on a Decade of Paradigm Wars", Academy of Management Review, vol.21, pp. 619-654.
• DENISON, D.R.; HAALAND, S.; GOELZER, P. (2004): "Organizational Culture and Effectiveness: Is Asia Different from the Rest of the World?", Organizational Dynamics, vol.33, núm. 1, pp. 98.109.
• EARLEY, P.C. (1994): "Self or Group? Cultural Effects of Training on Self-Efficacy and Performance", Administrative Science Quarterly, vol.39, pp. 89-117.
• GEERTZ, C. (1973): The Interpretation of Culture. New York: Basic Books.
• GILLETT, E.; STENFER-KROESE, B. (2003): "Investigating Organizational Culture: A Comparison of a 'High'-and a 'Low'-Performing Residential Unit for People with Intellectual Disabilities", Journal of Applied Research in Intellectual Disabilities, vol.16, núm. 4, pp. 279-283
• GLASER, S.R. (1983): "Assessing Organizational Culture: An Interpretative Approach", Speech Communication Association Convention. Washington.
• GLASER, S.R.; ZAMANOU, S.; HACKER, K. (1987): "Measuring and Interpreting Organizational Culture", Management Communication Quarterly, vol.1, núm. 2, pp. 173-198.
• HANGES, P.J.; DICKSON, M.W. (2004): "The Development and Validation of the GLOBE Culture and Leadership Scales", en R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman y V. Gupta [ed.]: Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, pp. 122-151 Thousand Oaks, CA: Sage.
• HATCH, M.J. (1993): "The Dynamics of Organizational Culture", Academy of Management Review, vol.18, núm. 4, pp. 657-693.
• HOFSTEDE, G. (1998): "Attitudes, Values and Organizational Culture: Disentangling the Concepts", Organization Studies, pp. 477-492. (Pubitemid 128352920)
• HOFSTEDE, G. (2001): "Culture's Recent Consequences: Using Dimensions Scores in Theory and Research", International Management of Cross Cultural Management, vol.1, núm. 1, pp. 11-30.
• HOFSTEDE, G.; NEVIJEN, B.; DAVAL OHAYV, D.; SANDERS, G. (1990): "Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases", Administrative Science Quarterly, vol.35, pp. 286-316.
• HOUSE, R.J.; JAVIDAN, M.; HANGES, P.J.; DORFMAN, P.W. (2002): "Understanding Cultures and Implicit Leadership Theories Across the Globe: An Introduction to Project GLOBE", Journal of World Business, vol.37, pp. 3-10.
• HOWARD, L.W. (1998): "Validating the competing Values Model as a Representation of Organizational Cultures", The International Journal of Organizational Analysis, vol.6, núm. 3, pp. 231-250.
• JEHN, K.A.; CHADWICK, C.; THATCHER, S.M.B. (1997): "To Agree or Not to Agree: The Effects of Value Congruence, Individual Demographic Dissimilarity and Conflict on Workgroup Outcomes", International Journal of Conflict Management, vol.8, núm. 4, pp. 287-305.
• JUDGE, T.A.; CABLE, D. (1997). "Applicant Personality, Organizational Culture and Organizational Attraction,", Personnel Psychology, vol.50, pp. 359-394.
• KILMANN, R.; SAXTON, M.J. (1983): The Kilman-Saxton Culture-Gap Survey. Pittburgh: Organizational Design Consultants.
• KILMANN, R.H.; SAXTON, M.J. (1991): Making Organizations Competitive: Enhancing Networks and Relationships Across Traditional Boundaries. San Francisco: Jossey-Bass.
• KIRSH, B. (2000): "Organizational Culture, Climate and Person-Environment Fit: Relationship with Employment Outcomes for Mental Health Consumers", Work, vol.14, pp. 109-122.
• KLINE, R.B. (1988): Principles and Practice of Structural Equation Modeling. New York: The Guilford Press.
• KOTTER, J. P.; HESKETT, J. L. (1992): Corporate Culture and Performance. New York: Free Press.
• LAMERS, C. (1981): "Contributions of Organizational Sociology Part II. Contributions to Organizational Theory and Practice-A Liberal View", Organization Studies, vol.2, núm. 4, pp. 361-376.
• LEE KLEIN, R.; BIGLEY, G.A.; ROBERTS, K.H. (1995): "Organizational Culture in High Reliability Organizations: An Extension", Human Relations, vol.48, núm. 7, pp. 771-793.
• LITZKY, B.E.; EDDLESTON, K.A.; KIDDER, D.L. (2006): "The Good, the Bad, and the Misguided: How Managers Inadvertently Encourage Deviant Behaviors", Academy of Management Perspectives, vol.20, núm. 1, pp. 91-103.
• LORSCH, J.W. (1986): "Managing Culture: The Invisible Barrier to Strategic Change", California Management Review, vol.28, núm. 2, pp. 95-109.
• LOUIS, M.R. (1980): "Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings", Administrative Science Quarterly, vol.25, pp. 226-251.
• MACKENZIE, S. (1995): "Surveying the organizational Culture in an NHS Trust", Journal of Management In Medicine, vol.9, núm. 6, pp. 69-77.
• MALINOWSKI, B. (1961): Argonauts of the Western Pacific. London: Routledge, Kegan Paul.
• MARTIN, J. (1992): Cultures in Organizations: Three Perspectives. New York: Oxford University Press.
• MARTIN, J. (2002): Organizational Culture: Mapping the Terrain. Thousand Oaks, CA: Sage.
• MULLINS, L.; MEUDELL, K.; SCOTT, H. (1993): "Developing Culture in Short-Life Organizations", International Journal of Contemporary Hospitality Management, vol.5, núm. 4, pp. 15-19.
• NEWMAN, K.L.; NOLLEN, S.D. (1996): "Culture and Congruence: The Fit Between Management Practices and National Culture", Journal of International Business Studies, núm. 4, pp. 753-779.
• NUNNALLY, J.C. (1995): Teoría psicométrica. México: McGraw Hill.
• O'CONNOR, N.G. (1995): "The Influence of Organizational Culture on the Usefulness of Budget Participation by Singaporean-Chinese Managers", Accounting, Organization and Society, vol.20, núm. 5, pp. 383-403.
• OTT, J.E. (1989): The Organizational Culture Perspective. Chicago: The Dorsey Press.
• PETERS, T.J.; WATERMAN, R.H. (1982): In Search of Excellence: Lessons from America's Best Run Companies. New York: Harper & Row.
• PIERRE A.; BALTHAZARD, P.A.; COOKE, R.A.; POTTER, R.E. (2006): "Dysfunctional Culture, Dysfunctional Organization. Capturing the Behavioral Norms that form Organizational Culture and Drive Performance", Journal of Managerial Psychology, vol.21, núm. 8, pp. 709-732.
• POSNER, B.Z. (1992): "Person-Organization Values Congruence: No Support for Individual Differences as a Moderating Influence", Human Relations, vol.45, núm. 4, pp. 351-361.
• PUN, F.P. (2001): "Cultural Influences on Total Quality Management Adoptions in Chinese Enterprises: An Empirical Study", Total Quality Management, vol.12, núm. 3, pp. 323-353.
• RADCLIFFE-BROWN, A.R. (1952): Structure and Function in Primitive Society. London: Oxford University Press.
• RENTSCH, J. (1990): "Climate and Culture: Interaction and Qualitative Differences in Organizational Meaning", Journal of Applied Psychology, vol.75, pp. 668-681.
• REYNIERSE, J.H.; HARKER, J.B. (1986): "Measuring and Managing Organizational Culture", Human Resource Planning, vol.9, pp. 1-8.
• REYNOLDS, P.D. (1986): "Organizational Culture as Related to Industry, Position and Performance: A Preliminary Report", Journal of Management Studies, vol.23, may, pp. 333-345.
• ROBERTS, K.H.; ROUSSEAU, D.M.; LA PORTE, T.R. (1994). "The Culture of High Reability: Quantitative and Qualitative Assessment Aboard Nuclear Powered Aircraft Carriers", Journal of High Technology Management Research, vol.5, pp. 141-161.
• ROUSSEAU, D. (1990): "Quantitative Assessment of Organizational Culture: The Case for Multiple Measures", Frontiers in Industrial and Organizational Psychology, vol.3, pp. 153-192.
• SAHKIN, M. (1984): Pillars of Excellence: Organizational Beliefs Questionnaire I. Organization Design and Development.
• SAHKIN, M. (1991): Pillars of Excellence: Organizational Beliefs Questionnaire II. Organization Design and Development.
• SASHKIN, M.; FULLMER, R. (1985): "Measuring Organizational Excellence Culture with a Validated Questionnaire", Congress of thel Academy of Management. San Diego, CA.
• SCHEIN, E.H. (1985): Organizational Culture and Leadership. San Francisco: Jossey Bass.
• SCHEIN, E.H. (1993): "On Dialogue, Culture and Organizational Learning", Organizational Dynamics, vol.22, núm. 2, pp. 40-51.
• SCHULTZ, M.; HATCH, M.J. (1996): "Living with Multiple Paradigms: The Case of Paradigm Interplay in Organizational Culture Studies", Academy of Management Review, vol.21, núm. 2, pp. 529-557.
• SENDERGAARD, M. (1994): "Research Note: Hoftede 's Consequences: A Study of Reviews, Citations and Replications", Organization Studies, vol.15, núm. 3, pp. 447-456.
• SHACKLTON, V.J.; ABBAS, H.A. (1990): "Work-Related Values of Managers: A Test of the Hofstede Model", Journal of Cross-Cultural Psychology, vol.21, pp. 109-118.
• SHALLEY, C.E.; GIBSON, L.L.; BLUM, T.C. (2000): "Matching Creativity Requirements and the Work Environment: Effects on Satisfaction and Intentions to Leave", Academy of Management Journal, vol.43, núm. 2; pp. 215-223.
• SIEHL, C.; MARTIN, J. (1981): Learning Organizational Culture. (Working Paper). Standford University.
• SIEHL, C.; MARTIN, J. (1990): "Organizational Culture: A Key to Financial Performance?", en Schneider [ed.]: Organizational Cliante and Culture. San Francisco: Jossey-Bass.
• SMIRCICH, L. (1981): "The Concept of Culture and Organizational Analysis", Summer Conference on Interpretative Approaches to Organizational Communication.
• STEENKAMP, J.B.; VAN TRIJP, C.H.M. (1991): "The Use of LISREL in Validating Marketing Constructs", International Journal of Research in Marketing, vol.8, pp. 283-299.
• THOMAS, C.; WARD, M.; CHORBA, C.; KUMIEGA, A. (1990): "Measuring and Interpreting Organizational Culture", vol.20, núm. 6, pp. 17-24.
• TICHY, N.M. (1982): "Managing Change Strategically: The Technical, Political and Cultural Keys", Organizational Dynamics, (otoño), pp. 59-80.
• WALLACK, E.J. (1989): "Individuals and Organizations: A Cultural Match", Training and Development Journal, (febrero)(, pp. 29-36.
• WEBSTER, C. (1992): "What Kind of Marketing Culture Exists in Your Service Firm?", Journal of Services Marketing, vol.6, núm. 2, pp. 54-67.
• WEICK, K.E. (1987): "Organizational Culture as a Source of High Reliability", California Management Review, vol.29, núm. 2 (Winter), pp. 112-127.
• WILKINS, A.L.; OUCHI, W.G. (1983): "Efficient Cultures: Exploring the Relationship Between Culture and Organizational Performance", Administrative Science Quarterly, vol.28, pp. 468-481.
• XENIKOU, A.; FURNHAM, A. (1996): "A Correlational and Factor Analitic Study of Four Questionnaire Measures of Organizational Culture", Human Relations, vol.49, núm. 3, pp. 349-371. (Pubitemid 126351554)
• YAHYAGIL, M.Y. (2006): "The Fit Between the Concepts of Organizational Culture and Climate", Journal of Organizational Culture, Communication and Conflict; vol.10, núm. 2, pp. 77-104.
• ZAMANOU, S.; GLASER, S. R. (1994): "Moving Toward Participation and Involvement. Managing and Measuring Organizational Culture", Group & Organization Management, vol.19, núm. 4, pp. 475-502.
• ZAMMUTO, R.; KRAKOWER, J. (1991): "Quantitative and Qualitative Studies of Organizational Culture", Research in Organizational Change and Development, vol.5, pp. 83-114.
• ZEITZ, G.; JOHANNESSON, R.; RETCHIE, J. E. (1997): "An Employee Survey Measuring Total Quality Management Practices and Culture. Development and Validation", Group and Organizational Management, vol.22, núm. 4, pp. 414-444.