El capital relacional como fuente de innovación tecnológica

  1. Martín de Castro, Gregorio
  2. Alama Salazar, Elsa Mercedes
  3. López Sáez, Pedro
  4. Navas López, José Emilio
Revista:
Innovar: revista de ciencias administrativas y sociales

ISSN: 0121-5051

Año de publicación: 2009

Volumen: 19

Número: 35

Páginas: 119-132

Tipo: Artículo

Otras publicaciones en: Innovar: revista de ciencias administrativas y sociales

Resumen

Inter-organisational knowledge, as well as its different manifestations, plays a crucial role when effectively developing a company's processes and products (Teece, 1998; Alegre and Lapiedra, 2005). The present work explored the impact of different manifestations of inter-organisational knowledge (based on external relationships or relational capital) regarding innovation capacity in professional service-providing companies. An exploratory factorial analysis was thus carried out where three main blocks of relational capital were extracted: client relationships, alliances and corporate reputation, and relationships with suppliers. The basic hypotheses determining the positive influence of these types of relational capital on entrepreneurial innovation were then posed during the following stage. The results regarding Spanish professional service companies showed the positive effect of client relationships on innovation, as well as established alliances and companies' reputations.