How do organisational learning and knowledge application improve organisational performance in financial advisory services?

  1. José Miguel Rodríguez Antón 1
  2. Alejandro Buján Pérez 2
  3. Luis Rubio Andrada 3
  1. 1 Universidad Autónoma de Madrid
    info

    Universidad Autónoma de Madrid

    Madrid, España

    ROR https://ror.org/01cby8j38

  2. 2 Universidad Complutense de Madrid Departamento de Economía Financiera y Contabilidad III
  3. 3 Departamento de Economía Aplicada: UDI de Estadística Universidad Autónoma de Madrid
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Revista:
Revista española de financiación y contabilidad

ISSN: 0210-2412

Año de publicación: 2016

Volumen: 45

Número: 4

Páginas: 415-439

Tipo: Artículo

DOI: 10.1080/02102412.2016.1226008 DIALNET GOOGLE SCHOLAR

Otras publicaciones en: Revista española de financiación y contabilidad

Resumen

El artículo tiene como objetivo determinar, mediante un modelo que integre los diferentes planteamientos observados en la literatura, la forma en que el aprendizaje organizativo – a través de la orientación del aprendizaje y el propio proceso de aprendizaje organizativo – y la aplicación del conocimiento mejoran el rendimiento organizativo en los servicios de asesoramiento financiero. Investigaciones previas han probado cómo todos los constructos, considerados por separado, influyen positivamente en el rendimiento organizativo. Sin embargo, un modelo integrado que incluya todos ellos revelará cuáles realmente tienen un efecto directo sobre el rendimiento de la organización. A partir de una muestra de 349 asesores financieros, y mediante modelos de ecuaciones estructurales, se analiza cómo los constructos del modelo interactúan entre ellos y se prueban las hipótesis formuladas. Los resultados muestran que el constructo directamente conectado al rendimiento de la organización es la aplicación del conocimiento, mientras que la orientación al aprendizaje y el proceso de aprendizaje organizativo sólo afectan el rendimiento indirectamente a través de su interacción con la aplicación del conocimiento. Por otra parte, esta investigación apoya la apuesta realizada por las organizaciones verdaderamente implicadas en el aprendizaje y, especialmente, en la aplicación del conocimiento.

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Fuente de los datos: Dialnet