Design and validation of a scale to evaluate the impact of implementing a quality management system in schools

  1. Carballo Santaolalla, Rafael 1
  2. Fernández Díaz, Mª José 1
  3. Rodríguez Mantilla, Jesús Miguel 1
  1. 1 Universidad Complutense de Madrid
    info

    Universidad Complutense de Madrid

    Madrid, España

    ROR 02p0gd045

Revista:
Revista complutense de educación

ISSN: 1130-2496,  1988-2793

Ano de publicación: 2017

Volume: 28

Número: 4

Páxinas: 1211-1226

Tipo: Artigo

DOI: 10.5209/RCED.51646 DIALNET GOOGLE SCHOLAR lock_openAcceso aberto editor

Outras publicacións en: Revista complutense de educación

Resumo

Implementation of quality management systems in educational organisations is a fact in many countries. Schools adopt systems to establish an improvement plan, based on evaluating everything they do. Evidence of the improvement and changes must be gathered and tools and techniques are thus required to evaluate these changes. This paper presents a questionnaire with a design and an analysis of its technical characteristics.  Results show that the overall reliability of the questionnaire is very good, with a Cronbach’s α of .988 and values higher than .92 in each of the six dimensions. The item analysis shows the level of homogeneity, with values over .25. The validity of the questionnaire is also good since the dimensions and subdimensions used are consistent, and the empirical data and the unidimensionality of the construct is proven.

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Información de financiamento

This study is part of a broader project: R&D+I EDU 2009-14773-C02, Impact of Implementation of Quality Systems in Schools, financed by the Ministry of Science and Innovation.

Financiadores

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Fonte de datos: Dialnet