Políticas de acesso à informação pública no Brasilavanços e recuos nas vias de acesso à cidadania

Abstract

This study aims to examine the types of requests made about the Brazilian cash transfer program “Bolsa Familia” in the www.acessoainformação.gov.br portal, since the LAI – (Lei do Acesso à Informação, or Information Access Act) came into force in Brazil, in 2012. The study intends to understand which segments of the population have been using the portal, and how, and also how the legislation is effectively fulfilling its role in building and strengthening citizenship. The methodology used is the contextualization of LAI, the analysis of the specific content of the portal and the systematization and interpretation of information filtering by the entry "Bolsa Família". In addition, the research indicates that the portal has an 'organizing' character, not only responding, but mostly directing and redirecting questions to diverse bodies of the government. From an analysis of the questions presented by users, one concludes that applications are divided mainly between researchers and beneficiaries of “bolsa família”.