Call routing based on a combination of the construction- Integration model and latent semantic analysis: A full system

  1. Jorge-Botana, G.
  2. Olmos, R.
  3. Barroso, A.
Journal:
Informatica (Slovenia)

ISSN: 0350-5596

Year of publication: 2015

Volume: 39

Issue: 1

Pages: 9-21

Type: Article