RFID: A fuzzy linguistic model to manage customers from the perspective of their interactions with the contact center

  1. Díaz, G.M.
  2. Carrasco, R.A.
  3. Gómez, D.
Journal:
Mathematics

ISSN: 2227-7390

Year of publication: 2021

Volume: 9

Issue: 19

Type: Article

DOI: 10.3390/MATH9192362 GOOGLE SCHOLAR lock_openOpen access editor
Data source: Scopus