Prospects of library use data integration in campus information systemsA glocalized perspective

  1. Stavroula Sant-Geronikolou 1
  2. Daniel Martínez-Ávila 2
  1. 1 Universidad Carlos III de Madrid
    info

    Universidad Carlos III de Madrid

    Madrid, España

    ROR https://ror.org/03ths8210

  2. 2 São Paulo State University (Unesp)
Revista:
El profesional de la información

ISSN: 1386-6710 1699-2407

Año de publicación: 2019

Título del ejemplar: Uso de información académica

Volumen: 28

Número: 4

Tipo: Artículo

DOI: 10.3145/EPI.2019.JUL.10 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: El profesional de la información

Resumen

The study seeks to investigate the stakeholders’ perceptions of organizational forces and operational issues that weigh upon the academic library’s data capabilities, with a special focus on the Greek academic librarians’ appreciation of the prospects of library use data integration in campus information systems. Findings from online interviews with international learning analytics experts and Greek academic library directors, that aimed to record their viewpoints around difficulties of integrating library data into learning analytics systems, brought to light several interpretative, organizational culture, librarian professional development, and user buy-in concerns. Interviewees made several recommendations related to collective action, training, and communications also stressing the importance of institutional support and active involvement of professional associations. The analysis of the participants’ perspective provides a solid conceptual foundation for interpreting local issues associated with library use data capitalization within and beyond intra-institutional initiatives in the overarching goal to contribute actionable data to the development of context-specific tailor-made solutions.

Referencias bibliográficas

  • Allison, DeeAnn (2015). “Measuring the academic impact of libraries”. Portal: Libraries and the academy, v. 15, n. 1, pp. 29-40. https://doi.org/10.1353/pla.2015.0001
  • Bergquist, Willian H.; Pawlak, Kenneth (2008). Engaging the six cultures of the academy: Revised and expanded edition of the four cultures of the academy. John Wiley & Sons. ISBN: 978 0 787995195
  • Bridges, Laurie M. (2008). “Who is not using the library? A comparison of undergraduate academic disciplines and library use”. Portal: Libraries and the academy, v. 8, n. 2, pp. 187-196. https://www.learntechlib.org/p/71269
  • Brooks, Christopher; Thayer, Terri-Lynn (2016). Institutional analytics in higher education. Research report. Louisville, CO: Educause Center for Analysis and Research (ECAR). https://library.educause.edu/resources/2016/2/institutional-analytics-in-higher-education
  • Brown, Malcolm (2011). “Learning analytics: The coming third wave”. Educause learning initiative brief, v. 1, n. 4, pp. 1-4. https://library.educause.edu/resources/2011/4/learning-analytics-the-coming-third-wave
  • Cameron, Kim S.; Quinn, Robert E. (2006). Diagnosing and changing organizational culture. Based on the competing values framework. Jossey-Bass, San Francisco, CA. https://bit.ly/2Mlyltf
  • Chen, Hsin-liang; Doty, Philip; Mollman, Carol; Niu, Xi; Yu, Jen-Chien; Zhang, Tao (2015). “Library assessment and data analytics in the big data era: Practice and policies”. In: Proceedings of the 78th ASIS&T Annual meeting: Information science with impact: research in and for the community, Association for Information Science and Technology, v. 52, n. 1, pp. 1-4. https://doi.org/10.1002/pra2.2015.14505201002
  • Connaway, Lynn-Silipigni; Powell, Ronald R. (2010). Basic research methods for librarians. Westport: ABC-CLIO. ISBN: 1591588650
  • Corbin, Juliet; Strauss, Anselm (2008). Basics of qualitative research: Techniques and procedures for developing grounded theory (3rd ed.). Thousand Oaks, CA: Sage. ISBN: 978 1 412906449
  • Cormack, Andrew-Nicholas (2016). “A data protection framework for learning analytics”. Journal of learning analytics, v. 3, n. 1, pp. 91-106. https://doi.org/10.18608/jla.2016.31.6
  • Corrall, Sheila (2010). “Educating the academic librarian as a blended professional: a review and case study”. Library management, v. 31, n. 8/9, pp. 567-593. https://doi.org/10.1108/01435121011093360
  • Cox, Brian L.; Jantti, Margie H. (2012). “Discovering the impact of library use and student performance”. Educause review, n. July 18, pp. 1-9. https://ro.uow.edu.au/cgi/viewcontent.cgi?article=1507&context=asdpapers
  • De-Freitas, Sara; Gibson, David; Du-Plessis, Coert; Halloran, Pat; Williams, Ed; Ambrose, Matt; Dunwell, Ian; Arnab, Sylvester (2015). “Foundations of dynamic learning analytics: Using university student data to increase retention”. British journal of educational technology, v. 46, n. 6, pp. 1175-1188. https://doi.org/10.1111/bjet.12212
  • Dodd, Lorna (2007). “The future of librarianship: moving out of the library and into the faculty. How problem-based learning is transforming the traditional role”. Sconul focus, n. 41, pp. 4-8. https://www.sconul.ac.uk/sites/default/files/documents/Focus41.pdf
  • Donham, Jean; Green, Corey Williams (2004). “Perspectives on… developing a culture of collaboration: librarian as consultant”. The journal of academic librarianship, v. 30, n. 4, pp. 314-321. https://doi.org/10.1016/j.acalib.2004.04.005
  • Drachsler, Hendrik; Greller, Wolfgang (2012). “The pulse of learning analytics understandings and expectations from the stakeholders”. In: Proceedings of the 2nd intl conf on learning analytics and knowledge, pp. 120-129. ACM. https://doi.org/10.1145/2330601.2330634
  • Erickson, G. Scott; Rothberg, Helen N. (2013). “A strategic approach to knowledge development and protection”. The service industries journal, v. 33, n. 13-14, pp. 1402-1416. https://doi.org/10.1080/02642069.2013.815740
  • Estermann, Thomas; Nokkala, Terhi; Steinel, Monika (2011). “University autonomy in Europe II. The scorecard”. Brussels: European University Association. http://agir-ups.info/wp-content/uploads/2013/01/University_Autonomy_in_Europe_II_-_The_Scorecard.sflb_.pdf
  • European University Association (2016). “Public Funding Observatory Report 2016”. https://eua.eu/resources/publications/717:eua-public-funding-observatory-2016.html
  • Farkas, Meredith G. (2012). “Participatory technologies, pedagogy 2.0 and information literacy”. Library hi tech, v. 30, n. 1, pp. 82-94. https://doi.org/10.1108/07378831211213229
  • Frank, Donald G.; Howell, Elizabeth (2003). “New relationships in academe: Ppportunities for vitality and relevance”. College and research libraries news, v. 64, n. 1, pp. 24-27.
  • Gallego, Isabel; Rodríguez, Luis (2005). “Situation of intangible assets in Spanish firms: an empirical analysis”. Journal of intellectual capital, v. 6, n. 1, pp. 105-126. https://doi.org/10.1108/14691930510574690
  • Giannakopoulos, Georgios; Koulouris, Alexandros; Kokkinos, Dionysis (2014). “Libraries in crisis: A glimpse over Greece and Cyprus”. Procedia-social and behavioral sciences, v. 147, pp. 411-417. https://doi.org/10.1016/j.sbspro.2014.07.121
  • Gregory, Mary-Sarah-Jane; Lodge, Jason-Michael (2015). “Academic workload: the silent barrier to the implementation of technology-enhanced learning strategies in higher education”. Distance education, v. 36, n. 2, pp. 210-230. https://doi.org/10.1080/01587919.2015.1055056
  • Holmgren, Richard; Spencer, Gene (2014). The changing landscape of library and information services: What presidents, provosts, and finance officers need to know. White paper, Council on Library and Information Resources (CLIR). https://www.clir.org/wp-content/uploads/sites/6/2016/09/pub162.pdf
  • Jantti, Margie H. (2014). “Aspiring to excellence: maximising data to sustain, shift and reshape a library for the future”. In: Proceedings of library assessment conferenc: Building effective, sustainable, practical assessment. Eds: Sarah Durso, Steve Hiller, Martha Kyrillidou, and Angela Pappalardo, pp. 15-22. Washington, DC: Association of Research Libraries. http://old.libraryassessment.org/bm~doc/proceedings-lac-2014.pdf
  • Jilovsky, Cathie D. (2006). “Library statistics: reflecting yesterday, today and tomorrow”. In: Proceedings of the 6th Northumbria conf on performance measures for libraries and information services, Durham, United Kingdom. https://www.researchgate.net/publication/242376216_Library_Statistics_reflecting_yesterday_today_and_tomorrow
  • Johnson, Larry; Smith, Rachel; Willis, Holly; Levine, Alan; Haywood, Keene (2012). “NMC Horizon Report: 2011 edition”. The New Media Consortium.
  • Jones, Kyle M. L.; Salo, Dorothea (2018). “Learning analytics and the academic library: Professional ethics commitments at a crossroads”. College & research libraries, v. 79, n. 3, pp. 304-323. https://doi.org/10.5860/crl.79.3.304
  • Jülicher, Tim (2018). “Education 2.0: Learning analytics, educational data mining and Co”. In: Hoeren, T.; Kolany-Raiser, B. (eds.) Big data in context. Springer briefs in law, Springer. https://link.springer.com/content/pdf/10.1007/978-3-319-62461-7_6.pdf
  • Kawalec, Anna (2017). “Research trends in library and information science based on Spanish scientific publication 2000 to 2010”. Malaysian journal of library & information science, v. 18, n. 2, pp. 1-13. https://mjlis.um.edu.my/article/view/1864
  • Kezar, Adrianna (2003). “Enhancing innovative partnerships: Creating a change model for academic and student affairs collaboration”. Innovative higher education, v. 28, n. 2, pp. 137-156. https://doi.org/10.1023/B:IHIE.0000006289.31227.25
  • Kincheloe, Joe L. (2005). “On to the next level: Continuing the conceptualization of the bricolage”. Qualitative inquiry, v. 11, n. 3, pp. 323-350. https://doi.org/10.1177/1077800405275056
  • Koloniari, Maria; Fassoulis, Kostas (2017). “Knowledge management perceptions in academic libraries”. The journal of academic librarianship, v. 43, n. 2, 135-142. https://doi.org/10.1016/j.acalib.2016.11.006
  • Krause, Kerri-Lee D. (2011). “Chapter 6. Transforming the learning experience to engage students”. In: Thomas, L.; Tight, M. (eds.). Institutional transformation to engage a diverse student body. Bingley: Emerald, pp. 199-212. ISBN: 978 0 85724 903 6 https://doi.org/10.1108/S1479-3628(2011)0000006020
  • Kuh, George D. (2009). “What student affairs professionals need to know about student engagement”. Journal of college student development, v. 50, n. 6, pp. 683-706. https://doi.org/10.1353/csd.0.0099
  • Kyrillidou, Martha (1997). “The use of statistics by libraries in North America”. In: 6th Panhellenic academic libraries conference, Athens, Greece. http://eprints.rclis.org/9814
  • Kyrillidou, Martha (2000). “Research library trends: ARL statistics”. Journal of academic librarianship, v. 26, n. 6, pp. 427-437. https://doi.org/10.1016/S0099-1333(00)00177-4
  • Lincoln, Yvonna S.; Guba, Egon G. (1985). “Establishing trustworthiness”. In: Naturalistic inquiry, pp. 289, 331. ISBN: 0803924313
  • Long, Dallas (2016). Librarians and student affairs professionals as collaborators for student learning and success. Doctoral dissertation. Department of Educational Administration and Foundations: Educational Administration, Illinois State University. http://doi.org/10.30707/ETD2016.Long.D
  • Mattingly, Karen D.; Rice, Margaret C.; Berge, Zane L. (2012). “Learning analytics as a tool for closing the assessment loop in higher education”. Knowledge management & e-learning: An international journal, v. 4, n. 3, pp. 236-247. https://doi.org/10.34105/j.kmel.2012.04.020
  • Moniarou-Papaconstantinou, Valentini; Tsatsaroni, Anna (2008). “Library and information science education in Greece: Institutional changes and current issues”. Education for information, v. 26, n. 2, pp. 85-100. https://doi.org/10.3233/EFI-2008-26205
  • Murray, Adam L. (2014). The academic library and high-impact practices for student retention: Perspectives of library deans. Dissertation. The Faculty of the Educational Leadership, Western Kentucky University. https://digitalcommons.wku.edu/cgi/viewcontent.cgi?article=1056&context=diss
  • Mylonas, Paul (2017). Turning Greece into an Education hub. National Bank of Greece sectoral report: Higher education. https://www.nbg.gr/greek/the-group/press-office/e-spot/reports/Documents/Education.pdf
  • Oakleaf, Megan; Kyrillidou, Martha (2016). “Revisiting the academic library value research agenda: An opportunity to shape the future”. Journal of academic librarianship, v. 42, n. 6, pp. 757-764. https://doi.org/10.1016/j.acalib.2016.10.005
  • Perry, Michael R.; Briney, Kristian A.; Goben, Abigail; Asher, Andrew; Jones, Kyle M.; Robertshaw, M. Brooke; Salo, Dorothea (2018). Spec Kit 360: Learning analytics. Washington, DC: Association of Research Libraries, September 2018. https://doi.org/10.29242/spec.360
  • Picciano, Anthony G. (2012). “The evolution of big data and learning analytics in American higher education”. Journal of asynchronous learning networks, v. 16, n. 3, pp. 9-20. https://doi.org/10.24059/olj.v16i3.267
  • Pike, Gary R.; Kuh, George D. (2005). “A typology of student engagement for American colleges and universities”. Research in higher education, v. 46, n. 2, pp. 185-209. https://doi.org/10.1007/s11162-004-1599-0
  • Pruvot, Enora-Bennetot; Estermann, Thomas; Kupriyanova, Veronika (2017). Public funding observatory report 2017. European University Association, Brussels, Belgium. https://www.eua.eu/downloads/publications/eua-pfo-report-december-2017.pdf
  • Rader, Hannelore B. (2004). “Building faculty-librarian partnerships to prepare students for information fluency: The time for sharing information expertise is now”. College and research libraries news, v. 65, n. 2, pp. 74-77.
  • Redecker, Christine; Leis, Miriam; Leendertse, Matthijs; Punie, Yves; Gijsbers, Govert; Kirschner, Paul; Stoyanov, Slavi; Hoogveld, Bert (2011). The future of learning: Preparing for change. European Commission, Joint Research Centre, Institute for Prospective Technological Studies. Luxembourg: Publications Office of the European Union. http://dx.doi.org/10.2791/64117
  • Repanovici, Angela; Landøy, Ane (2010). “Knowing the needs: A system for evaluating the University Library”. In: Qualitative and quantitative methods in libraries conference, May 2009. http://hdl.handle.net/1956/3705
  • Sant-Geronikolou, Stavroula (2018a). ‘’South European undergraduate and continuing professional development program reconceptualization for the new information professional: a synergistic innovation perspective’’. Journal of integrated information management, v. 3, n. 1, pp. 24-29. https://doi.org/10.18780/jiim.v3i1.4266
  • Sant-Geronikolou, Stavroula (2018b). “Understanding in-library use data lifecycle within Greek and Spanish higher education ecosystems”. Library hi tech news, v. 35, n. 7, pp. 13-17. https://doi.org/10.1108/LHTN-10-2017-0077
  • Saracevic, Tefko; Kantor, Paul B. (1997). “Studying the value of library and information services. Part I. Establishing a theoretical framework”. Journal of the American Society for Information Science, v. 48, n. 6, pp. 527-542. https://doi.org/10.1002/(SICI)1097-4571(199706)48:6<527::AID-ASI6>3.0.CO;2-W
  • Scott, Cynthia-Luna (2015). The futures of learning 3: What kind of pedagogies for the 21st century?. Unesco, Education research and foresight working papers. http://hdl.handle.net/123456789/3747
  • Shacklock, Xanthe (2016). “From bricks to clicks: The potential of data and analytics in higher education”. London: Higher Education Commission. https://cutt.ly/h7lU4i
  • Shenton, Andrew K. (2004). “Strategies for ensuring trustworthiness in qualitative research projects”. Education for information, v. 22, n. 2, pp. 63-75. https://doi.org/10.3233/EFI-2004-22201
  • Simón-Martín, José-Simón; Arias-Coello, Alicia; Simón-Blas, Clara (2016). “Impacto de la crisis económica en las bibliotecas universitarias españolas”. Revista española de documentación científica, v. 39, n. 3, e142. https://doi.org/10.3989/redc.2016.3.1346
  • Sinclair, Bryan (2009). “The blended librarian in the learning commons: New skills for the blended library”. College & research libraries news, v. 70, n. 9, pp. 504-516. https://doi.org/10.5860/crln.70.9.8250
  • Snyder, Herbert W.; Pierce, Jennifer-Burek (2002). “Intellectual capital”. Annual review of information science and technology, v. 36, n. 1, pp. 467-500. https://doi.org/10.1002/aris.1440360112
  • Spiro, Lisa; Henry, Geneva (2010). “Can a new research library be all-digital?. In: Council on Library and Information Resources”. The idea of order: Transforming research collections for 21st century scholarship, pp. 5-80. https://www.clir.org/pubs/reports/pub147
  • Stoffle, Carla J.; Renaud, Robert; Veldof, Jerilyn R. (1996). “Choosing our futures”. College & research libraries, v. 57, n. 3, pp. 213-225. https://doi.org/10.5860/crl_57_03_213
  • Strakantouna, Vasilico (2005). “Epexeryasia prosopikon thethomenon kai prostasia tes ithiotikotetas sto sychrono perivallon ton vivliothekon kai eperesion pleroforeses” [Processing of personal data and protection of privacy in the modern library and information services environment]. Master’s thesis, Ionian University, Information Science program. http://dlib.ionio.gr/mtheses/strakantouna_privacy.pdf
  • Trowler, Paul; Wareham, Terry (2008). Tribes, territories, research and teaching enhancing the teaching-research nexus. Working paper. The Higher Education Academy, York. https://cutt.ly/A7lOT5
  • Trowler, Vicki (2010). “Student engagement literature review”. The Higher Education Academy, v. 11, n. 1, pp. 1-15. https://www.heacademy.ac.uk/system/files/studentengagementliteraturereview_1.pdf
  • Tsai, Yi-Shan; Gašević, Dragan; Whitelock-Wainwright, Alexander; Muñoz-Merino, Pedro J.; Moreno-Marcos, P. Manuel; Fernández, Aarón-Rubio; Kloos, Carlos-Delgado; Scheffel, Maren; Jivet, Ioana; Drachsler, Hendrik; Tammets, Kairits; Calleja, Adolfo-Ruiz; Kollom, Kaire (2018). Sheila: Supporting higher education to intergrade learning analytics research report. https://sheilaproject.eu/wp-content/uploads/2018/11/SHEILA-research-report.pdf
  • Van-Trigt, Marjolein (2016). How data can improve the quality of higher education. SURF Net. https://hochschulforumdigitalisierung.de/sites/default/files/downloads/whitepaper-learning-analytics_en-def.pdf
  • Wawrzaszek, Susan V.; Wedaman, David G.; Turner, John W.; Aaron, Amira; Dembowitz, Lori (2008). “The old and the new c’s”. Pre-conference workshop presented at Nercomp annual conference, 2008, on the Future of the library, Brandels University. http://bir.brandeis.edu/handle/10192/21941
  • Weiner, Sharon A. (2005). “Library quality and impact: Is there a relationship between new measures and traditional measures?”. The journal of academic librarianship, v. 31, n. 5, pp. 432-437. https://doi.org/10.1016/j.acalib.2005.05.004
  • Whitchurch, Celia (2008). “Shifting identities and blurring boundaries: The emergence of third space professionals in UK higher education”. Higher education quarterly, v. 62, n. 4, pp. 377-396. https://doi.org/10.1111/j.1468-2273.2008.00387.x
  • World University Consortium newsletter (2014). http://www.wunicon.org/files/newsletters/Newsletter_Dec_2014.pdf