Facebook and Google as Regrettable Necessities

  1. Frigato, Pietro 1
  2. Santos-Arteaga, Francisco J. 2
  1. 1 Scuola Professionale Provinciale Luigi Einaudi, Bolzano, Italy
  2. 2 Free University of Bolzano, Bolzano, Italy
Libro:
Research Anthology on Usage, Identity, and Impact of Social Media on Society and Culture

ISBN: 9781668463079 1668463075 9781668463086

Año de publicación: 2022

Páginas: 1-1347

Tipo: Capítulo de Libro

DOI: 10.4018/978-1-6684-6307-9.CH006 GOOGLE SCHOLAR lock_openAcceso abierto editor

Resumen

The following article considers the results from two different studies, a European one involving over 20,000 respondents and an American one closing on 1,000, to illustrate how online platforms such as Facebook and Google can be defined as regrettable necessities. We define regrettable necessities as those whose consumption provides a direct disutility to consumers. That is, other than the standard utility derived from the access to a given service, a direct disutility in terms of privacy losses and preference manipulation results from their use. In addition, users acknowledge this fact and are aware of the disutility suffered, though not necessarily of its intensity, highlighting the fundamental strategic role played by these platforms in current voting environments.

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