Efectos de la responsabilidad social corporativa en los resultados financieros de la empresa

Abstract

Corporate Social Responsibility (CSR) allows the company to respond to the demands of the environment, evaluate its impact, manage its strategic duties and capabilities, and achieve legitimacy by harmonizing the economic, social and environmental aspects. Therefore, it includes multiple dimensions.The study of corporate social responsibility has attracted much attention from various disciplines. Numerous studies have sought to explain and understand the relationship between CSR and the financial results of the company from different perspectives. Although, there is a lot of previous literature and abundant empirical evidence that has allowed us to achieve important advances in the knowledge of this relationship. There are still aspects that must be studied in greater depth and detail. Specifically, there are two aspects that stand out for their relevance and which are those that have been considered as an object of research in this doctoral thesis. The first refers to the lack of a single definition of social performance that satisfies both academics, shareholders, and society as a whole. The lack of consensus has not allowed us to have a single way to operationalize the construct, which has led to different results in the studies carried out. The second addresses the need to provide greater knowledge of how the underlying dynamics of the relationship between CSR and financial results operate. Despite the intense effort of seven decades of research, the results are still inconclusive. There is a gap between the internal processes and mechanisms that link CSR with financial results...