El uso de las tecnologías en el día a día de la pandemia Covid-19nuevas brechas en la comunicación digital

  1. Montesi, Michela 1
  1. 1 UCM
Journal:
Ibersid: revista de sistemas de información y documentación = journal of information and documentation systems

ISSN: 1888-0967

Year of publication: 2023

Volume: 17

Issue: 1

Pages: 59-71

Type: Article

DOI: 10.54886/IBERSID.V17I1.4847 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Ibersid: revista de sistemas de información y documentación = journal of information and documentation systems

Abstract

This research aims to analyze the use of Information and Communication Technologies (ICT) during the Covid-19 pandemic, based on everyday experiences. With this purpose, 17 interviews were carried out in the “new normal” stage between February and May 2021, with an average duration of 39 minutes. Interviews were carried out and then analyzed according to grounded theory. Participants’ experiences and reflections on the use of ICTs during the pandemic allow to see their limitations and strengths, along the two main notions of flexibility and rigidity of the space of interaction. ICT flexibility emerges as an advantage and a li­mitation at the same time. On the other hand, the intensive use of ICT during different pandemic stages, positions participants in a space of interaction which is different from the usual space of interaction, by inhibiting spontaneity and the establishment of peripheral connections. As a result, fractures and new digital divides arise which are intrinsic to the digital world.

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