Publicacións nas que colabora con Vilma Luoma-aho (12)
2023
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Digital corporate communication and co-productive citizen engagement
Handbook on Digital Corporate Communication (Edward Elgar Publishing Ltd.), pp. 413-425
2021
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Public sector reputation and netpromoter score
International review on public and nonprofit marketing: official publication of the International Association on Public and Nonprofit Marketing, Vol. 18, Núm. 3, pp. 419-446
2020
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Citizen engagement and public sector communication
The Handbook of Public Sector Communication (wiley), pp. 277-287
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Conclusion: A vision of the future of public sector communication
The Handbook of Public Sector Communication (wiley), pp. 457-465
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Introduction to public sector communication
The Handbook of Public Sector Communication (wiley), pp. 1-25
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Public sector communication and citizen expectations and satisfaction
The Handbook of Public Sector Communication (wiley), pp. 303-314
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Public sector communication and publicly valuable intangible assets
The Handbook of Public Sector Communication (wiley), pp. 101-114
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The handbook of public sector communication
wiley, pp. 1-480
2019
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Global public sector and political communication
The Global Public Relations Handbook: Theory, Research, and Practice: Third Edition (Taylor and Francis Inc.), pp. 111-119
2017
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Conclusiones. La práctica de los bienes intangibles en la administración pública: Logros, problemas, retos y líneas de trabajo para el futuro
La comunicación de la Administración pública: conceptos y casos prácticos de los bienes intangibles (Instituto Nacional de Administración Pública (INAP)), pp. 215-240
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Exploring citizens’ judgments about the legitimacy of public policies on refugees: In search of clues for governments’ communication and public diplomacy strategies
Journal of Communication Management, Vol. 21, Núm. 4, pp. 355-369
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¿Qué aportan los bienes intangibles a la administración pública?
La comunicación de la Administración pública: conceptos y casos prácticos de los bienes intangibles (Instituto Nacional de Administración Pública (INAP)), pp. 29-50