Publicaciones en las que colabora con Vilma Luoma-aho (12)

2023

  1. Digital corporate communication and co-productive citizen engagement

    Handbook on Digital Corporate Communication (Edward Elgar Publishing Ltd.), pp. 413-425

2021

  1. Public sector reputation and netpromoter score

    International review on public and nonprofit marketing: official publication of the International Association on Public and Nonprofit Marketing, Vol. 18, Núm. 3, pp. 419-446

2020

  1. Citizen engagement and public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 277-287

  2. Conclusion: A vision of the future of public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 457-465

  3. Introduction to public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 1-25

  4. Public sector communication and citizen expectations and satisfaction

    The Handbook of Public Sector Communication (wiley), pp. 303-314

  5. Public sector communication and publicly valuable intangible assets

    The Handbook of Public Sector Communication (wiley), pp. 101-114

  6. The handbook of public sector communication

    wiley, pp. 1-480

2019

  1. Global public sector and political communication

    The Global Public Relations Handbook: Theory, Research, and Practice: Third Edition (Taylor and Francis Inc.), pp. 111-119

2017

  1. Conclusiones. La práctica de los bienes intangibles en la administración pública: Logros, problemas, retos y líneas de trabajo para el futuro

    La comunicación de la Administración pública: conceptos y casos prácticos de los bienes intangibles (Instituto Nacional de Administración Pública (INAP)), pp. 215-240

  2. Exploring citizens’ judgments about the legitimacy of public policies on refugees: In search of clues for governments’ communication and public diplomacy strategies

    Journal of Communication Management, Vol. 21, Núm. 4, pp. 355-369

  3. ¿Qué aportan los bienes intangibles a la administración pública?

    La comunicación de la Administración pública: conceptos y casos prácticos de los bienes intangibles (Instituto Nacional de Administración Pública (INAP)), pp. 29-50