Marketing
Département
![Foto de Juan](/img/nophoto.png)
Juan
Sánchez Fernández
Publications dans lesquelles il/elle collabore avec Juan Sánchez Fernández (2)
2017
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Evaluation of the hotels e-services quality under the user’s experience
Soft Computing, Vol. 21, Núm. 4, pp. 995-1011
2012
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A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling
Expert Systems with Applications, Vol. 39, Núm. 14, pp. 11535-11547