Different ways of measuring performance in the service industries: Application in Spanish small and medium-sized hotels
- Montoro-Sánchez, M.-A.
- Mas-Verdu, F.
- Soriano, D.R.
ISSN: 0264-2069, 1743-9507
Année de publication: 2008
Volumen: 28
Número: 1
Pages: 27-36
Type: Article