El compromiso ciudadano con la Administración Públicauna propuesta metodológica para su estudio

  1. Paloma Piqueiras Conlledo 1
  1. 1 Universidad Complutense de Madrid
    info

    Universidad Complutense de Madrid

    Madrid, España

    ROR 02p0gd045

Zeitschrift:
Caleidoscopio: revista semestral de ciencias sociales y humanidades

ISSN: 1405-7107 2395-9576

Datum der Publikation: 2020

Nummer: 43

Art: Artikel

DOI: 10.33064/43CRSCSH2160 DIALNET GOOGLE SCHOLAR lock_openOpen Access editor

Andere Publikationen in: Caleidoscopio: revista semestral de ciencias sociales y humanidades

Zusammenfassung

Although the literature documents positive outcomes of citizen engagement arising from the direct participation of citizens, an operative methodology for its study has not yet been established. This may be due, among other reasons, to the intangible nature of the term, that is, to the difficulty of materializing the commitment actions in tangible measures. This document proposes a methodology in which a set of indicators is obtained to evaluate the society's engagement to the Public Administration. The use of indicators is crucial to have reliable information that helps institutions strategically design their relationships with society. The scope and limitations of this proposal are also discussed.

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