Revisión sistemática descriptiva de los métodos empleados para investigar la confianza ciudadana en la coproducción de servicios públicos

  1. Homont, Louis Pierre Philippe 1
  1. 1 Universidad Complutense de Madrid
    info

    Universidad Complutense de Madrid

    Madrid, España

    ROR 02p0gd045

Revista:
Comunicación & métodos

ISSN: 2659-9538

Año de publicación: 2021

Título del ejemplar: Methods for investigating communication

Volumen: 3

Número: 2

Páginas: 63-77

Tipo: Artículo

DOI: 10.35951/V3I2.122 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Comunicación & métodos

Resumen

El presente artículo trata de explicar la falta de consenso acerca de la relación ambivalente entre los conceptos de confianza ciudadana y de coproducción de servicios públicos desde una perspectiva metodológica. Mediante una revisión sistemática descriptiva de la literatura tratando de la confianza ciudadana como causa y consecuencia de la coproducción de servicios públicos, este trabajo buscó conocer los métodos empleados por la investigación para examinar dicha relación, saber si estos están asociados a resultados específicos e identificar las oportunidades y límites que cada método presenta. Gracias a los hallazgos obtenidos, se pudo observar que no existe una relación significativa entre los métodos empleados y los resultados encontrados por la literatura. No obstante, esta revisión permitió plantear la necesidad para futuras investigaciones de combinar métodos cuantitativos y cualitativos, así como técnicas vinculadas a las neurociencias para analizar esta relación compleja.

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