El uso de las tecnologías en el día a día de la pandemia Covid-19nuevas brechas en la comunicación digital

  1. Montesi, Michela 1
  1. 1 UCM
Revista:
Ibersid: revista de sistemas de información y documentación = journal of information and documentation systems

ISSN: 1888-0967

Año de publicación: 2023

Volumen: 17

Número: 1

Páginas: 59-71

Tipo: Artículo

DOI: 10.54886/IBERSID.V17I1.4847 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Ibersid: revista de sistemas de información y documentación = journal of information and documentation systems

Resumen

El objetivo de la investigación es analizar el uso de las Tecnologías de la Información y Comunicación (TIC) durante la pandemia de Covid-19 a partir de las experiencias y vivencias del día a día. Para ese fin, y de acuerdo a los principios de la teoría fundamentada, se realizaron 17 entrevistas en la etapa de la nueva normalidad entre febrero y mayo de 2021, cuya duración media fue de 39 minutos. Las entrevistas se transcribieron y, posteriormente, se codificaron y analizaron para extraer conceptos y temáticas emergentes. Las reflexiones y vivencias de los participantes sobre el uso de las TIC durante la pandemia permiten ver limitaciones desde la perspectiva de los conceptos de flexibilidades y rigidez del espacio de interacción. En cuanto a la flexibilidad, las propias ventajas aportadas por las TIC en la pandemia tendrían como contrapartida ciertas limitaciones. Por otro lado, el uso intensivo de las TIC que se hizo durante el confinamiento y nueva normalidad, en las experiencias de los participantes, posiciona a las personas en unos entornos de interacción diferentes a los habituales, inhibiendo la espontaneidad y el establecimiento de conexiones, y contribuyendo a la creación de fracturas y brechas digitales intrínsecas al propio mundo digital.

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