Publications by the researcher in collaboration with RAFAEL ALBERTO LÓPEZ ZORZANO (15)


  1. Adoption of E-Commerce by Individuals and Digital-Divide

    Applied Economics in the Digital Era: Essays in Honor of Gary Madden (Springer International Publishing), pp. 103-134

  2. Consumer engagement in e-Tourism: Micro-panel data models for the case of Spain

    Tourism Economics, Vol. 26, Núm. 6, pp. 853-872

  3. E-commerce by individuals in Spain using panel data 2008–2016

    Telecommunications Policy, Vol. 44, Núm. 4


  1. Drivers and barriers to cross-border e-commerce: Evidence from Spanish individual behavior

    Telecommunications Policy, Vol. 42, Núm. 6, pp. 464-473


  1. Consumer complaint behaviour in telecommunications: The case of mobile phone users in Spain

    Telecommunications Policy, Vol. 40, Núm. 8, pp. 804-820


  1. Customer service quality and incomplete information in mobile telecommunications: A game theoretical approach to consumer protection

    The Smart Revolution Towards the Sustainable Digital Society: Beyond the Era of Convergence (Edward Elgar Publishing Ltd.), pp. 159-181