Publicaciones (88) Publicaciones de MARÍA JOSÉ CANEL CRESPO

2021

  1. Exploring citizens' perceptions-based intangible resources in the public sector : An analysis of the relation between wealth and engagement and trust in 17 countries

    Central European Journal of Communication, Vol. 14, Núm. 1, pp. 119-139

  2. La tecnología con lentes de intangibilidad. Propuestas para orientar gobierno abierto e inteligencia artificial hacia los recursos intangibles en la Administración pública

    Gobierno abierto, innovación pública y colaboración ciudadana (Instituto Nacional de Administración Pública (INAP)), pp. 85-114

  3. Public Communication and Sustainability in a Post-Truth Era

    The Handbook of Communication Rights, Law, and Ethics: Seeking Universality, Equality, Freedom and Dignity (wiley), pp. 265-278

  4. Public sector reputation and netpromoter score

    International review on public and nonprofit marketing: official publication of the International Association on Public and Nonprofit Marketing, Vol. 18, Núm. 3, pp. 419-446

2020

  1. Citizen engagement and public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 277-287

  2. Colloquy with Steven Van de Walle on trust in Public Administration

    Church, Communication and Culture

  3. Conclusion: A vision of the future of public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 457-465

  4. How do public leaders learn from society? A reflexive analysis of action learners

    Action Learning: Research and Practice, Vol. 17, Núm. 2, pp. 172-185

  5. Introduction to public sector communication

    The Handbook of Public Sector Communication (wiley), pp. 1-25

  6. Manual de Action Learning para gestores públicos

    Instituto Nacional de Administración Pública (INAP)

  7. Public sector communication and citizen expectations and satisfaction

    The Handbook of Public Sector Communication (wiley), pp. 303-314

  8. Public sector communication and publicly valuable intangible assets

    The Handbook of Public Sector Communication (wiley), pp. 101-114

  9. The handbook of public sector communication

    wiley, pp. 1-480

2019

  1. Global public sector and political communication

    The Global Public Relations Handbook: Theory, Research, and Practice: Third Edition (Taylor and Francis Inc.), pp. 111-119