RAMÓN ALBERTO
CARRASCO GONZÁLEZ
Profesor titular de universidad
MARÍA FRANCISCA
BLASCO LÓPEZ
Profesora titular de universidad
Publications by the researcher in collaboration with MARÍA FRANCISCA BLASCO LÓPEZ (9)
2023
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Assessing customer satisfaction of London luxury hotels with the AHP method and the SERVPERF scale: a case study of customer reviews on TripAdvisor
Procedia Computer Science
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Data Sources as a Driver for Market-Oriented Tourism Organizations: a Bibliometric Perspective
Journal of the Knowledge Economy
2022
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Sources Used to Data-Driven Decision-Making in Tourism Management. Identifying the Main Areas of Research
Smart Innovation, Systems and Technologies (Springer Science and Business Media Deutschland GmbH), pp. 233-241
2021
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Scorm como estándar de transferencia decontenido en educación en línea: Análisis bibliométrico.
Innovación en la docencia e investigación de las ciencias sociales y de la educación (Dykinson), pp. 2149-2169
2019
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A Fuzzy Linguistic RFM Model Applied to Campaign Management
IJIMAI, Vol. 5, Núm. 4, pp. 21-27
2018
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A model to obtain a servperf scale evaluation of the crm customer complaints: An application to the 4g telecommunications sector
Technological and Economic Development of Economy, Vol. 24, Núm. 4, pp. 1606-1629
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Integrating a tourism service quality evaluation linguistic multi-criteria decision making model into a relational database management system
Advances in Intelligent Systems and Computing
2015
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A 2-tuple fuzzy linguistic RFM model and its implementation
Procedia Computer Science
2014
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An implementation of a linguistic multi-criteria decision making model: An application to tourism
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)