Publicacions en col·laboració amb investigadors/es de Universidad Autónoma de Chile (5)

2018

  1. The effect of new technologies on psychological consequences and risk perceptions of sales agents

    Journal of Risk Research, Vol. 21, Núm. 11, pp. 1409-1429

2017

  1. Sales agents vs the internet: Understanding service sabotage based on the conservation of resources theory

    Internet Research, Vol. 27, Núm. 4, pp. 858-884

2015

  1. Is ICT good for employees? An analysis of its effects on sales agents' perceptions of service cannibalization

    Computers in Human Behavior, Vol. 51, Núm. PA, pp. 263-271

  2. Market segmentation in wine tourism: strategies for wineries and destinations in Spain

    Journal of Wine Research, Vol. 26, Núm. 3, pp. 192-224

  3. Perceptions of service cannibalisation: The moderating effect of the type of travel agency

    Tourism Management, Vol. 48, pp. 329-342