The importance of service quality as an instrument for client customization: a methodological and practical approach within the hotel sector

  1. Moguerza, J.M.
  2. Martín-Duque, C.
  3. Fernández-Muñoz, J.J.
Revue:
Quality and Quantity

ISSN: 1573-7845 0033-5177

Année de publication: 2022

Volumen: 56

Número: 3

Pages: 1631-1642

Type: Article

DOI: 10.1007/S11135-021-01198-4 GOOGLE SCHOLAR

Objetivos de desarrollo sostenible