The importance of service quality as an instrument for client customization: a methodological and practical approach within the hotel sector

  1. Moguerza, J.M.
  2. Martín-Duque, C.
  3. Fernández-Muñoz, J.J.
Revista:
Quality and Quantity

ISSN: 1573-7845,  0033-5177

Ano de publicación: 2022

Volume: 56

Número: 3

Páxinas: 1631-1642

Tipo: Artigo

DOI: 10.1007/S11135-021-01198-4 GOOGLE SCHOLAR

Objetivos de desarrollo sostenible

Fonte de datos: Scopus