JOSÉ IGNACIO
HIDALGO PÉREZ
Catedrático de universidad
Telefónica
Madrid, EspañaPublikationen in Zusammenarbeit mit Forschern von Telefónica (4)
2012
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Migration and replacement policies for preserving diversity in dynamic environments
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2010
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A memetic algorithm for workforce distribution in dynamic multi-skill call centres
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
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Comparison of metaheuristics for workforce distribution in multi-skill call centres
ICEC 2010 - Proceedings of the International Conference on Evolutionary Computation
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Forecasting in a multi-skill call centre
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)