Ciencias Económicas y Empresariales
Facultad
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Universidad Autónoma de Chile
Temuco, ChilePublicaciones en colaboración con investigadores/as de Universidad Autónoma de Chile (5)
2018
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The effect of new technologies on psychological consequences and risk perceptions of sales agents
Journal of Risk Research, Vol. 21, Núm. 11, pp. 1409-1429
2017
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Sales agents vs the internet: Understanding service sabotage based on the conservation of resources theory
Internet Research, Vol. 27, Núm. 4, pp. 858-884
2015
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Is ICT good for employees? An analysis of its effects on sales agents' perceptions of service cannibalization
Computers in Human Behavior, Vol. 51, Núm. PA, pp. 263-271
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Market segmentation in wine tourism: strategies for wineries and destinations in Spain
Journal of Wine Research, Vol. 26, Núm. 3, pp. 192-224
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Perceptions of service cannibalisation: The moderating effect of the type of travel agency
Tourism Management, Vol. 48, pp. 329-342