Is ICT good for employees? An analysis of its effects on sales agents' perceptions of service cannibalization

  1. Díaz, E.
  2. Martín-Consuegra, D.
  3. Esteban, Á.
Aldizkaria:
Computers in Human Behavior

ISSN: 0747-5632

Argitalpen urtea: 2015

Alea: 51

Zenbakia: PA

Orrialdeak: 263-271

Mota: Artikulua

DOI: 10.1016/J.CHB.2015.05.012 GOOGLE SCHOLAR

Garapen Iraunkorreko Helburuak