Is ICT good for employees? An analysis of its effects on sales agents' perceptions of service cannibalization
- Díaz, E.
- Martín-Consuegra, D.
- Esteban, Á.
ISSN: 0747-5632
Argitalpen urtea: 2015
Alea: 51
Zenbakia: PA
Orrialdeak: 263-271
Mota: Artikulua