Publicaciones en colaboración con investigadores/as de Telefónica (4)

2012

  1. Migration and replacement policies for preserving diversity in dynamic environments

    Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

2010

  1. A memetic algorithm for workforce distribution in dynamic multi-skill call centres

    Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

  2. Comparison of metaheuristics for workforce distribution in multi-skill call centres

    ICEC 2010 - Proceedings of the International Conference on Evolutionary Computation

  3. Forecasting in a multi-skill call centre

    Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)